Employee Development

Assessments can play a crucial role in employee development by providing valuable insights into an individual's skills, strengths, opportunities for growth, and overall performance.

Behaviors

DISC Behavioral Assessments help employees and employers understand behavioral preferences. This insight can be used to enhance communication, teamwork, and collaboration.

Soft Skills

Leadership development often involves Axiology Assessments to evaluate a leader's soft skills, emotional intelligence, and decision-making capabilities. The results inform leadership training programs and coaching initiatives.

Motivating Factors (personal drivers) influence a person's life choices, decisions, and actions. It can reveal what drives people and why they behave the way they do. If an employee’s motivators are different than what the job is calling for, there will be little to no motivation, which could be costly for companies. When an employee has motivators that match the job, this is a win-win for both the employee and the company.

Motivating Factors

Employee Development

Assements are available for:

DISC Behavior
Motivating Factors
Sales and Customer Service
Leadership
Work Talents
Change Readiness
Total Wellness

Leader Development

The Leader Development program is comprised of two elements:

1. The Advanced Leadership Index. Establish a baseline of an individuals leadership traits, identifying strengths and opportunities for growth. Click here for a list of soft skills measured.

2. Leadership Insights. An online training program to educate and inspire the leaders of today, and tomorrow. After each session, the participant will take a short quiz on the topic as proof of completion. The program is self-paced, approximately 6 hours in total.

Topics covered include:

Communicate Powerfully and Effectively
Build Your Leadership Brand
Champion Change
Build Lasting Relationships
Recognize that Courage & Character Matter
Don't Demand Respect; Earn It!
Take Responsibility

View a Sample Module

Delivering WOW Customer Service

Delivering WOW Customer Service is comprised of two elements:

1. The Advanced Customer Service Index. Establish a baseline of an individuals customer service traits, identifying strengths and opportunities for growth. Click here for a list of soft skills measured.

2. Delivering WOW Customer Service. An online training program to educate and inspire employees to deliver superior customer service every day. After each session, the employee is asked to take a short quiz on the topic and the results are sent to the designated leader as proof of completion. The program is self-paced, approximately 9 hours in total.

Topics covered include:

Attitude & Enthusiasm Are Contagious, Are Yours Worth Catching?
Learn What They Want Then Give Them More!
Customer Loyalty, The Road To Many happy Returns
Is Your First Impression Impressive?
Decide To Make Your Customer's Lives Better
Turning A Customer Experience Into A WOW
Engaged Employees = Engaged Customers

View a Sample Module